Venango County PA Human Services Homepage


Overview of Service

The Ombudsman Program is designed to support and empower consumers by resolving individual complaints involving long-term care service, while working to improve and enhance the long-term living system for the residents and their families.

Eligible Population

  • 60+

Frequency & Location of Contacts

  • As needed by the consumer

Core Components of the Service

The Ombudsman advocates for and protects the rights of persons receiving long-term care services. They receive, investigate, and resolve complaints on behalf of individuals. Trained staff or volunteers are available to act as an impartial mediator to address concerns.

Service Provider

Active Aging

1034 Park Ave.

Meadville, PA 16335


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